Participant Login

FAQs

Here you’ll find answers to some frequently asked questions about Cancer Council's Do It For Cancer initiative and how you can get involved.

Getting started questions

I don't live in NSW, QLD or WA, how can I support my local Cancer Council?

You can hold a fundraiser to support Cancer Council anywhere in Australia. If you live in Victoria, South Australia, Northern Territory, Tasmania or Australian Capital Territory please contact your local state team to enquire about your fundraising opportunities.

How do I register?

You can register anytime you like by clicking the 'Create a Fundraiser' button.

Straight away, you'll receive a registration e-mail with login details for your online fundraising page. Within a few days, you'll be contacted by our dedicated support team and receive your welcome pack.

Why do I need to register?

So we can provide you help and guidance as and when you need it. Once you register we’ll send you a welcome pack containing the things you need to run a successful fundraiser.

You'll get a document which authorises you to fundraise on our behalf which you may need to show donors, sponsors and other event organisers

Are there any rules about fundraising I should know about?

Yes, there are rules for fundraisers to protect you, your donors, and Cancer Council. We ask that you carefully consider our health messages listed below before holding your event:

  • Tobacco
  • Sun exposure
  • Obesity and healthy eating
  • Alcohol

Cancer Council requires that expenses do not exceed 40% of your total fundraising. A great way to keep your costs down is to ask local businesses and your networks if they can donate venues, catering and prizes.

Check out our Fundraising Guidelines, read through the materials in your welcome pack or contact our support team on 1300 65 65 85 if you are unsure about anything.

What sort of things can I do to help fight cancer?

The beauty of Do It For Cancer is that you can turn any idea into a fundraiser. It's totally up to you!

See how others have done it on our Case Studies page or check out the Ways to Do It page for inspiration!

What support and help can I expect from Cancer Council?

We can’t actually undertake tasks for you, but we can provide valuable guidance and support along the way.

Call our dedicated support team anytime on 1300 65 65 85 - they're happy to help!

Where does my fundraising money go?

Your money goes directly to Cancer Council to help fund our work to fight cancer. To find out more check out the How Your Funraising Helps page in the footer. You can also call your local office to find out what's going on in your community.

My online fundraising dashboard questions

What is my fundraising dashboard?

Your online fundraising dashboard is your own website where you can easily manage your fundraising.

You can personalise your page with your own story and photos; as well as send out e-mails to collect donations and thank your donors.

How do I upload photos to my page?

You can add or change photos by clicking on the ‘Edit My Page’ tab. Follow the prompts and ensure you save your changes.

Click the ‘view’ link above your fundraising information to see your changes.

How do I change my message or page name?

You can change your page name and personal message by clicking on the ‘Edit My Page’ tab. Follow the prompts and ensure you save your changes.

Click the ‘view’ link above your fundraising information to see your changes.

How do I ask people for donations?

You can e-mail your networks directly from the fundraising dashboard by clicking on the 'Send Email’ tab.

You can use the e-mail template provided or write your own message to request donations.

Technical support questions

What's the address of my online fundraising page?

You'll find this in your registration e-mail. You can also try searching your name on the homepage!

If you can't track it down, give us a buzz on 1300 65 65 85 and we'll find it for you.

I forgot my username and password?

Don't worry - it happens to the best of us! Once you click login, you'll see a prompt if you've forgotten your details. We'll send you an e-mail with a reminder of your username and a link to reset your password.

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1300 65 65 85

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